IDA Trust
( Refund & Cancellation Policy )

Refund & Cancellation Policy

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IDA Trust (Initiative for Development Alliance) is a charitable organization. All donations made to the Trust are voluntary and intended to support its charitable activities.

1. Donations

Once a donation is successfully processed, it shall not be refunded or cancelled, as donations are utilized for ongoing social welfare programs.

Donors are requested to ensure accuracy of donation details before proceeding with payment.

2. Transaction Errors

In the event of a genuine error such as:

  • Duplicate transactions
  • Incorrect donation amount due to technical issues

The donor may contact IDA Trust within 7 days of the transaction date, along with valid proof. Refunds, if approved, will be processed at the sole discretion of the Trust and in accordance with applicable laws.

3. Payment Gateway Charges

Any payment gateway or bank charges, if applicable, shall not be refunded.

4. Processing Time

Approved refunds, if any, will be processed within a reasonable time through the original mode of payment.

5. Contact

For refund-related concerns, donors may contact IDA Trust through the contact details provided on the website.